Frequently Asked Questions
Find quick answers about shipping, sizing, payments, and order tracking.
Standard shipping takes 3–5 business days after processing. Standard processing time is 1–2 business days. Express shipping takes 1-2 business days.
Yes! We offer free standard shipping on all orders over $75. For orders under $75, a flat rate of $5.99 is charged.
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. Exchanges for different sizes are completely free.
To initiate a return or exchange, please use the contact form below or email us at returns@joygoziecollections.com with your order number. We'll provide a pre-paid shipping label.
Every product details page features a detailed Size Guide tab. If you're between sizes, we recommend choosing the larger size for active training comfort.
Yes! All our leggings (including the High-Waist and Sculpt Series) are crafted with premium double-brushed compression fabrics that are completely opaque and 100% squat-proof.
We accept Visa, Mastercard, American Express, Discover, and Square payments. All payments are encrypted and processed securely.
Our fulfillment center processes orders very quickly. If you need to make changes or cancel your order, please email support@joygoziecollections.com within 1 hour of placing it.
Still Have Questions?
Drop us a line and our customer service team will get back to you within 24 hours.